Shipping & Tax

SHIPPING

COVID has flipped the couriers world upside down. We update our channels every week trying to optimize the service aiming for speed and reliability. We don't make any money in shipping, this is not our business, so you can rest assured that our focus here is to offer you the best fulfillment experience possible. Costs vary across different countries and regions and for orders over USD $100, we offer free shipping.

Please allow 7-14 business days for order processing, shipment and delivery.  Orders placed over the weekend will not be processed until the following business day.

Please email us at info@respondersfirst.co/ DM us on Instagram for all issues related to shipping.

 

International Shipping Disclaimer

You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost - charges vary around the world. As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.